Frequently Asked Questions

When to refill?
You have to refill you cartridges before ink in your cartridge completely runs out. Once the cartridge is empty, the ink starts to dry and may clog the nozzle.

How many times I can refill?
It depends on the cartridge condition. You can refill until your cartridges wears out. In general, you can refill 8 to 10 times with the same cartridges.

Will Refilling void the OEM's warranty on my printer?
Don't be afraid to use your consumer rights. It is illegal for a printer manufacturer to require you to use any particular brand of supplies. An OEM (Original Equipment Manufacturer) cannot void your warranty unless they can conclusively prove that other brands of supplies will damage the machine. To enforce a policy such as this is in direct violation of the Sherman & Clayton Antitrust Acts. Don't be afraid to show this statement to any service person, or OEM representative who threatens your right to choose your own supply sources.

About our inks:
We only select the products that meet OUR standard. Most of our manufacturers are certified by ISO-9001 or ISO-9002. Also they have a fine research facility. Our manufacturers make ink that will meet (or beat) the same specification by the OEM manufacturer. If the ink does not meet OEM specification, the printer head on your cartridge could get clogged. Our inks are formulated and tested under strict laboratory conditions to ensure the highest output quality at all times as compared with other OEM products. Using Re-INKS inks will guarantee that you will get print outputs as good as the OEM's inks.